How do I Contact USAA Insurance?


Access USAA Insurance's website at


Click the "Contact Us" link in the upper right of the window.


Select the "Life & Health Insurance and Annuities" link.


Click "Start an Email Conversation with USAA."


Log in to your USAA account using your online ID and password.


Select the subject from the drop-down menu and fill in the requested information.


Click "Submit" to send the email to a representative from USAA Insurance.


USAA Insurance can also be reached by phone at 800-531-8722.

You can also mail a letter to:

USAA Life Insurance Co.

9800 Fredericksburg Road

San Antonio, TX 78288

Tips and Warnings

  • Answers to many questions about an insurance policy can be found in the "Frequently Asked Questions" section. You can access the FAQs after logging in to your online account.
  • USAA Insurance provides personal property and casualty insurance to members of the U.S. military and their families. Members can also buy whole life insurance, annuities and term life insurance. A USAA Insurance representative can answer questions concerning your policy by email, telephone or in writing by U.S. mail. An email conversation with a representative gives you a written record of your contact with the company. Emails can be used as a reference for you in the future. You can email USAA Insurance by using the email tool provided by the company.