How do I Contact USAA Insurance?

1.

Access USAA Insurance's website at usaa.com.

2.

Click the "Contact Us" link in the upper right of the window.

3.

Select the "Life & Health Insurance and Annuities" link.

4.

Click "Start an Email Conversation with USAA."

5.

Log in to your USAA account using your online ID and password.

6.

Select the subject from the drop-down menu and fill in the requested information.

7.

Click "Submit" to send the email to a representative from USAA Insurance.

8.

USAA Insurance can also be reached by phone at 800-531-8722.



You can also mail a letter to:



USAA Life Insurance Co.

9800 Fredericksburg Road

San Antonio, TX 78288

Tips and Warnings

  • Answers to many questions about an insurance policy can be found in the "Frequently Asked Questions" section. You can access the FAQs after logging in to your online account.
  • USAA Insurance provides personal property and casualty insurance to members of the U.S. military and their families. Members can also buy whole life insurance, annuities and term life insurance. A USAA Insurance representative can answer questions concerning your policy by email, telephone or in writing by U.S. mail. An email conversation with a representative gives you a written record of your contact with the company. Emails can be used as a reference for you in the future. You can email USAA Insurance by using the email tool provided by the company.