Access USAA Insurance's website at usaa.com.
Click the "Contact Us" link in the upper right of the window.
Select the "Life & Health Insurance and Annuities" link.
Click "Start an Email Conversation with USAA."
Log in to your USAA account using your online ID and password.
Select the subject from the drop-down menu and fill in the requested information.
Click "Submit" to send the email to a representative from USAA Insurance.
USAA Insurance can also be reached by phone at 800-531-8722.
You can also mail a letter to:
USAA Life Insurance Co.
9800 Fredericksburg Road
San Antonio, TX 78288